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Open Saturdays
Personalized Veterinary Preventive Care
Pet Wellness & Sickness Exams
Vaccinations
Flea & Tick Prevention
Spay & Neuter
Blood, Urine, and Fecal Testing
Animals We See: Cats, Pocket Pets
Neighborhoods We Serve: City of Rochester (Center City, Northeast Quandrant, Northwest Quadrant, Southeast Quadrant, Southwest Quadrant), East Rochester, Brighton, Pittsford
Hours
Monday - Thursday:
8:00am - 6:00pm
Friday:
8:00am - 5:00pm
Saturday:
8:00am - 2:00pm
Closed Now
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Primary Care for Cats & Small Mammals
At Cats & Critters, we provide primary care for cats and small mammals in Rochester and surrounding areas. At Cats & Critters, we are committed to caring for your pet at every age. Like us, your cat’s and small mammal’s needs change throughout his or her life, and there’s no one-size-fits-all approach. We offer services for many small mammals including rabbits, guinea pigs, ferrets, chinchillas, rats, hedgehogs, sugar gliders, and a variety of other critters.
While traditional hospitals may accept these types of animals, you will not find the same level of knowledge or quality of services that we provide at Cats & Critters. As a certified Cat Friendly and AAHA-accredited practice, we also go the extra mile to ensure the comfort and safety of your feline companion.
Our team will help you build flexible plans that are sensible and, most importantly, effective. Whether you’ve acquired a brand new kitten or are caring for a senior pet, Cats & Critters can make the right recommendations for you and your companion.
We also have experience with other non-traditional pets such as prairie dogs, degus, and others. If you do not see your pet listed here, please contact us. We’re happy to discuss different options that may be available to you.
Care for your pets with these limited-time offers.
Current Promotions
Parasites can kill—But you can protect! Now through June 30, 2025, save on vital care for your pet.
Revolution® Plus (selamectin and sarolaner topical solution) for cats: 1 application, 1 month of protection
*Valid 4/1 – 6/30/2025. In-hospital purchase only. Cannot be combined with other promotions or discounts except for Thrive Plus member discounts and other parasite treatment related offers and promotions. Discount applies to Revolution Plus 6-packs only. Availability of products may vary. While supplies last. The offer does not include the cost of additional services, such as exams or diagnostic tests, that may be needed to fulfill a parasiticide prescription. See IMPORTANT SAFETY INFORMATION and full prescribing information at RevolutionPlusPI.com.
Caring for your pet’s oral health today helps lead to many happy tomorrows! Get $100 off your pet’s dental cleaning.* It’s the perfect time for teeth to shine!
*Blood and urine testing must be completed within 30 days before dental cleanings. Cannot be combined with other offers or promotions. Offer valid for dental cleanings only and at select locations; excludes exams, extractions, radiographs, and oral surgeries. Subject to availability.*
Regular wellness exams allow us to catch underlying health problems early, provide consistent preventative care, and support your pet’s overall health and well-being.
Our veterinarians are skilled in diagnosing common problems that affect our pets like vomiting, itching, lumps, limping, and more.
Pet vaccines are an essential component of preventative care and significantly increase their chances of a longer life with you. There are some highly contagious, untreatable diseases that can be completely avoided by ensuring your pet is consistently up to date with their vaccinations.
Another key component of helping to maintain your pet’s health and happiness is having them on reliable, consistent heartworm preventative.
Heartworm disease is serious and potentially fatal to our cats. Heartworms are spread by mosquito bites and can grow up to a foot long, living in the heart and lungs of our beloved pets.
Fleas can cause itchy skin, skin infections, and spread tapeworms. Ticks can carry disease such as Lyme Disease, Ehrlichiosis, and more.
From routine cleanings to tooth extractions, the Thrive Pet Healthcare network of Primary Care veterinarians and Dental Specialists is here to keep your pet's smile fresh! Our general practices can take care of everyday dental maintenance with outstanding regular check-ins, cleanings, and basic surgeries.
Meanwhile, our specialty veterinarians are prepared to handle more complex or chronic dental cases like a root abscess, jaw fracture, abnormal tooth formation, or advanced periodontal disease. These doctors are highly trained within the field of veterinary dentistry and have access to specialized equipment, typically unavailable at primary care clinics.
Unless you intend to breed, we recommend having pets spayed or neutered. Pets that have been spayed or neutered tend to live longer and have healthier lives.
It's hard to provide care without knowing the root of what is ailing your pet, which is why diagnostic testing is so important. Diagnostic testing can include laboratory testing (blood, urine, and fecal) and diagnostic imaging like X–rays, CT, MRI, and ultrasound.
We will be by your side during this time of need to offer both medical assistance and emotional support.
If you notice any redness, inflammation, pus, or abnormal coloring on your pet’s skin, around their feet or inside their ears, it is best to have them checked out by an urgent care veterinarian as soon as you can. Delaying care for infections typically makes them more difficult to treat and can lead to more serious health problems if the infection spreads.
Microchip implants are about the size of a grain of rice and are administered like a vaccine with potentially no pain to little pain for your pet. This significantly increases the chances of a reunion should they ever go missing.
DVM
Dr. Joanne Hach is the hospital director at Cats & Critters Veterinary Hospital. Dr. Hach has cared for patients at Cats & Critters since 2002.
A native of Randolph, NJ, Dr. Hach attended Bucknell University and received her bachelor’s degree in biochemistry. Following her undergraduate studies, she completed a master’s degree program in biochemistry at the University of Pennsylvania. She went on to attend the New York State College of Veterinary Medicine at Cornell University and was awarded her Doctorate of Veterinary Medicine in 2001. Dr. Hach is a member of the American Association of Feline Practitioners, New York State Veterinary Medical Society, and the American Veterinary Medical Association.
Dr. Hach works to incorporate gentle handling and a quiet approach to help reduce patient stress in the exam room and during hospital visits. She has dedicated her time to developing interests and skills in feline medicine and dentistry. In addition, she has many years of medical and surgical experience with a range of small mammal species. Her focus is on client education and patient care to help improve and maintain patient quality of life from birth to young adult to senior years.
Dr. Hach shares her home with her husband, daughter, and son. They enjoy spending time with their three cats, Thunder, Monarch, and Cheddar. In her free time, she enjoys being outdoors, hiking, gardening, reading, and helping support her children’s sports teams.
DVM
Dr. Jillian Gimmy grew up in the Rochester area where she started her animal care career as a Licensed Veterinary Technician. She obtained her Doctor of Veterinary Medicine at Virginia-Maryland College of Veterinary Medicine prior to moving back to the Rochester area in June 2023. Already well versed with cats and dogs, she is working on building her skill set to include exotic pets.
She and her husband have two young boys and 2 dogs - Thor and Loki. If she's not baking or crafting with her free time, she's daydreaming about her next trip to Disney.
DVM
Dr. Merante grew up in Rochester, NY and received her undergraduate degree from the State University of New York College at Geneseo where she played varsity softball until 2019. She then graduated from Cornell University in 2024 with a Doctorate of Veterinary Medicine. Dr. Merante has a passion for making veterinary visits low stress for both you and your pet. Beyond veterinary care, she loves being out in nature, learning about animals and science, thrifting new treasures, hiking, and playing pickleball. Her family is her biggest support system, including a shih tzu named Ziti, tabby cat named Rori, and 2 leopard geckos named, Squash and Aurora.
43.146587
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